Terms of service

 

Terms of Service – Fragrance Aura

1. Overview

This website is operated by Fragrance Aura. Throughout the site, the terms “we”, “us” and “our” refer to Fragrance Aura. By accessing or purchasing from our site, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. User Responsibility

By placing an order, you confirm that the information provided is accurate and that you are authorized to use the selected payment method. You agree not to use our products or services for any unlawful or unauthorized purpose.

3. Product Information

All our fragrances are designed for ambient use only (car diffusers). Fragrance descriptions and visuals are provided to help you choose with confidence, but scent preferences are subjective and may vary from person to person.

4. Final Sale Policy

All purchases are final. We do not offer returns or exchanges based on preference. Please read product details carefully before purchasing. Exceptions may apply in the event of a damaged or defective item (see our Return & Refund Policy).

5. Order Accuracy

You are responsible for providing accurate shipping information. Fragrance Aura is not liable for delivery issues caused by incorrect addresses or missed delivery attempts.

6. Shipping

Orders are processed promptly. Estimated delivery times are provided but not guaranteed. Delays may occur due to carriers, weather, or other external factors beyond our control.

7. Pricing & Payment

All prices are listed in CAD (or local currency where applicable). We reserve the right to change pricing at any time. Payment is processed securely through our Shopify platform and authorized third-party providers.

8. Discounts & Promotions

Discount codes are applied at checkout and are valid for one-time use unless stated otherwise. We reserve the right to refuse or cancel promotional orders that appear suspicious or abusive.

9. Limitation of Liability

Fragrance Aura shall not be liable for any injury, loss, or damage arising from the use or misuse of our products. Customers are responsible for using diffusers as directed.

10. Privacy

Your personal information is handled in accordance with our [Privacy Policy].

11. Prohibited Uses

You may not use this site or its content for any unlawful purpose, to solicit others to perform illegal acts, to violate intellectual property rights, or to interfere with the security of the service.

12. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.